SHIPPING POLICY

This Shipping Policy is for TCGCardKingz and was last updated on 08/24/2024Order Processing and Shipping

Order Processing and Shipping

Processing Time: All orders will be processed and shipped within [number] business days of the order or release date, unless otherwise noted.
Shipping Methods: We offer [list of shipping methods available]. Shipping times may vary depending on your location and the shipping method chosen.
Shipping Costs: Shipping costs will be calculated and displayed during the checkout process.
Delayed Orders: If your order is delayed, please contact us and we will investigate the reason for the delay. In many cases, delays are caused by factors beyond our control, such as carrier issues or inclement weather. If the delay is determined to be the fault of the carrier, we will do our best to assist you in resolving the issue but cannot guarantee a specific delivery date.

Damaged Goods

Notification: If you receive an order with damaged items, you must notify us within 9 days of receipt.
Proof of Damage: You must provide a photo of the damaged item and its original packaging to support your claim.
Returns: If the item is damaged, you must return it unopened to us at our return address. We will provide a return shipping label upon request.
Replacement or Refund: Upon verification of the damage, we will arrange for a replacement or refund.